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Every AI News story tagged with both Artificial Intelligence and AI in Customer Service — the two topics side by side, updated as new articles publish.
2 articles
Georgia's Competition and Consumer Protection Agency ruled that parcel-forwarder USA2Georgia broke consumer law by using an AI chatbot as its only customer support channel.
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A practical guide to how businesses use AI chatbots and agents to handle customer support — what they can actually do, what they cost, and how to start small.
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