As AI systems increasingly interact with consumers directly — through chatbots, personalized pricing, and automated decisions — regulators and advocates are pushing for more transparency and fairness. This hub tracks disclosure rules, deceptive AI practices, and consumer-rights debates, including what they mean for shoppers and companies in Georgia.
Georgia's Competition and Consumer Protection Agency ruled that parcel-forwarder USA2Georgia broke consumer law by using an AI chatbot as its only customer support channel.
Read more →Health insurers now use AI to screen and sometimes auto-deny claims and prior-authorization requests in seconds. Here's how the systems work, why lawsuits followed, and what protections exist.
Read more →The FTC wants public comment on a policy statement warning that AI firms which secretly alter outputs to satisfy state bias rules could be committing deception under federal law.
Read more →Some AI chatbots now ask users to upload a government ID or scan their face before they can keep using the service. Here's what identity verification is, why it's spreading, and what happens to your data.
Read more →AI companions are chatbots built for emotional connection, not task completion. As apps like Replika and Character.AI reach tens of millions of users, governments in China, the US, and Europe are introducing rules to protect vulnerable users.
Read more →Colorado's AI Consumer Protection Act is the first comprehensive state law in the US to give individuals specific rights when automated systems make consequential decisions about them.
Read more →Colorado's Consumer Protections for Artificial Intelligence Act came into force on June 30, making it the first US state law to impose binding obligations on developers and deployers of high-risk AI systems.
Read more →Starting August 2, chatbots and AI content tools operating in the EU must disclose AI interactions and label generated content — requirements that also apply to Georgian companies serving European clients.
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